Inline Comments - Enhancements Request
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Venkatesh KG
Currently, comments can only be resolved by the team member who created them. However, from one of our customers standpoint, it’s important that comments be resolvable by anyone, without having to rely on the original reviewer to return and resolve them. Can we set a toggle only creater can resolve the comment / any contributors can resolve the comment?
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D360 Product Management
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D360 Product Management
Hi Philippe Bedard, Thank you for your feedback!
We recognize that contributors often need the ability to resolve comments themselves, particularly in cases where engineers are unable to address them promptly. We’re happy to share that this capability is now available.
As part of our recent inline comments enhancements, contributors can now resolve comments added by others. (Additionally, we’ve introduced a permission setting to control this feature through roles and permissions.) Comments will also be retained even after an article is published.
You can read more about these updates here - https://docs.document360.com/help/docs/en/reviewing-an-article-inline-comments#adding-inline-comments-to-an-article
We’re closing this ticket. Feel free to reach out if you have any further questions!
Kesavan M
Adding Philippe Bedard to this request for visibility.