Inline Comments after publishing the article.
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Indhujaa Sreedhar
We are raising this feature request on behalf of the customer (Michelle Vankolck). Currently, once an article is published, the comments are automatically resolved. However, the customer would like to have the comments remain unresolved even after the article is published.
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Shakeer Hussain S
complete
Shakeer Hussain S
Hi All - You can now retain inline comments even after publishing an article, preserving valuable feedback. Multiple users can now resolve comments, reducing delays in feedback redressal. Additionally, you will benefit from better comment management features, including filtering, and chronological ordering. This has been shipped as part of March 2025 - 11.3.1 release.
Shakeer Hussain S
Hi Michelle - Thank you for raising this feature request. We understand the need for comments to remain unresolved even after an article is published.
We’re happy to inform you that we will be retaining comments as unresolved after the article is published, and this feature will be part of the March 2025 release.
If you have any further questions or need additional details, feel free to reach out!
Shakeer Hussain S
in progress
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Martin Kuracka
I also vote for this feature, it would be very useful. Just lost a load of reviewer comments on an article with no way to get back to them.
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D360 Product Management
Merged in a post:
Option to retain unresolved inline comments while publishing the article
Karthikeyan J
This request was created on behalf of Rajat
I would have liked to publish the page while retaining the comments (visible only in 'Edit' mode) because it may not always be possible to resolve a comment immediately, but that shouldn't block the publishing of the page.
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rajat srivastav
This would be very helpful. I agree with the reasoning and use case given by Michelle Van Kolck, and it applies to our usage too.
Valeriya Ryadinskaya
+ I also vote for this issue
sneha sree
+ Alexander Rybka
sneha sree
Another customer (Alexander Rybka) raised a request to retain unresolved comments. There was another suggestion provided to have 'important comments' feature to retain comments even after publishing the article. This saved comments can be referenced for any further updates.
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