Include glossary terms in snippets
under review
Matthew West
We use snippets extensively in our content. It is a show stopper that glossary entries are not supported in snippets.
The whole point of a knowledge base is content reuse and content management, but Document360 does not correctly handle snippets, variables, and glossary terms. These need to be integrated.
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Usama Ansari
+1 Matthew West
We use glossary terms in our snippets all the time. Not just that, the support for using a global variable(s) within snippets is also missing. Consider these examples to fully understand the requierment:
For the first use case,
Snippet: "This is a feature request for a {GRC} product."
{GRC} is explained in our glossary but we can't link to it because we're creating a snippet. This defeats the purpose of having a glossary definition to begin with.
Second use case,
Snippet: "This is a feature request for a GRC product called {Nano Tech}."
Here, we should be able to simply insert {Nano Tech} as the variable instead of writing it from scratch every time the product name is mentioned, but can't because it's a snippet.
As outlined by OP, content reuse and management is the end goal here.
Kesavan M
Hi Michal Livne. I have tagged you in this request for future updates. Thank you.
Thiru
under review