Import file size limitation increse
under review
Aiden Li
The current limit doesn't allow editors to upload files with file sizes that exceed 150 MB. This will be extremely helpful if there is no size limitation or limit to a maximum 1GB.
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Mitchell Lesar
We also have the same issue and understanding D360 stance about the risk of performance dropping, we would have larger files uploaded on separate smaller articles to avoid to much of a drop in this performance if this limit was increased. Hope D360 increases this soon as its impacting our business operations with the ability for our clients to download files, including installation files that we do not necessarily want to separate as they creates further risks of issues occurring during installation if there are more files to install.
Thiru
Jeffrey Clark Aiden Li - Thanks for your feedback. We have considered this in our analysis. Basically the knowledge base contains articles which can have screenshots, videos and other relevant files associated. From the user persona uploading 1GB file and then associating with documentation is a rare scenario.
Lets a take scenario, if we extend this, if users upload high resolution raw image files, for an instance 500MB file and then tries to insert into a content, then this will take few seconds to load up in the portal and kb site and there are high chances readers might think slowness and we definitely would like to avoid such scenarios
In addition, if users upload huge file sizes which are exe, installer files we need to ensure those are not harmful thus challenging the compliances. For these obvious reasons we are not taking up this request for now.
Thanks for your patience and understanding.
Thiru
under review
Jeffrey Clark
yes please! We need this as our application installer is closer to 1Gb