Hubspot Integration
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D360 Product Management
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Navin Kumar
hi bberwald,
Thank you for this feature request.
Can you please confirm if what you are looking for here is the Document360 app integrated inside the Hubspot's support hub so that the support agents can access all the articles that are in Document360 within Hubspot support hub.
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bberwald
Yes that's correct. Similar to the Salesforce integration functionality you already have. It could also be considered to allow it to call the same information into not only the case system in Support Hub but also the Hubspot chat system if the Ask Eddy features were made available there as well.
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Navin Kumar
bberwald Thank you for the prompt response and confirmation. We will keep this in our backlog and track the traction for this request before addressing this.
As for our Ask Eddy features inside Hubspot. We have our AI chatbot that can be integrated inside Hubspot through their Custom Javascipt.
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D360 Product Management
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