HTML View in Decision Tree
M
Morgan King
We would like to have an HTML view/editor within the decision trees. This will help with formatting and inputting large amounts.
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M
Morgan King
Hi Shakeer!
Yep - That is exactly it. Having an HTML view/editor within the content editing area similar - I'm having trouble viewing your screenshot so I also added one to extra confirm. :)
We are looking to be able to toggle on a HTML view so that we can ensure accessibility elements can/are applied properly. For instance, an accessibility requirement is that headings have a specific ID name that matches the text of the actual heading. Normally in the system today, an ID is added but it is a generated ID not specific text.
Embedding content is also a major plus as we want to potentially use these for customer onboarding and we often have videos and other media that goes along with them.
Shakeer Hussain S
Hi Morgan
Thanks for your feedback on enhancing the decision tree experience.
To better understand your request, could you please confirm if you're referring to having an HTML view/editor within the content editing area—similar to the one shown in the attached screenshot (where we currently support formatting options like bold, lists, links, etc.)?
Are you looking to:
Toggle between rich text and raw HTML?
Add custom HTML elements (e.g., inline styles, tables, code blocks)?
Or embed structured content like media or reusable templates?
Your clarification will help us explore the best implementation path. Looking forward to your input!