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Hierarchy of fetching search results.
Daniel Vitkovsky
I understand that you use a certain hierarchy when retrieving search results. However, from a user's perspective, when I search for a specific section title in an article, it often appears at the bottom of the search results instead of being prioritized at the top. This can make it difficult for users to find the information they need and can result in our articles being overlooked or unfound. It may be worth considering adjusting the search algorithm to prioritize section titles and improve the user experience.
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Shawn Wilson
Perhaps you can give the viewer these options:
a) Search results in the order of the found items themselves: category, article, section title
b) Results that are category names grouped first, and articles grouped next; within articles, section titles in the order they appear in.
Al Boyle
Adding to Daniel's point: As a backup, it'd also be helpful to incorporate Boolean search logic, allowing users to refine their searches with greater precision.