Get knowledge base export via API
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Adrian Doonan
We can currently only export the entire knowledge base and all its articles via the web app. This means that if we want to do this regularly it either has to be a manual task or be done using browser automation.
Could we have this either as part of the normal API or a feature in the ui to set up regularly scheduled exports to some cloud-based storage?
thanks
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Marshal Ebinezar
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Hi Adrian Doonan, Thanks for your patience, we have introduced this feature in our recent release.
Marshal Ebinezar
Adrian Doonan thank you for your feedback, what is the use case for this API, why are you taking it manually. can you please elaborate on this feature for the better understanding to bring in.
Adrian Doonan
Marshal Ebinezar: Hi Marshal, so we like to have a backup 'just in case', currently we are saving the export in google drive but are now moving to having the files in a git repository so changes are better tracked and this lends itself well to automation.
I noticed you already have an internal API for this (https://api.document360.io//api/settings/ExportProject/ and then https://api.document360.io//api/tasks/status/{task_id} to track the status) although these can only be called after authenticating in the webapp and getting a JWT so thought it might be nice to have this exposed in the public API