Filter Improvement for "All Articles"
complete
B
Bronze Crane
When a parent category is checked or unchecked, all child categories/articles should automatically be checked or unchecked accordingly.
This will make the filtering process more efficient and user-friendly by ensuring that selections at the parent level are consistently applied to all related subcategories and articles.
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Mohamed Shakheen
updated the status to
complete
Mohamed Shakheen
Hi Bronze Crane Quicksilver Falcon Mature Spoonbill
Thank you for sharing this feedback!
We’re pleased to inform you that this enhancement has been implemented in Document360. The All Articles page now supports selecting an entire parent category, including all its subcategories, with a single click. Similarly, deselecting the parent category clears the selection of its subcategories.
This improvement simplifies article filtering and makes content management more efficient, especially for knowledge bases with complex category structures.
For more details, refer to our September 2026 release notes.
We appreciate your feedback in helping us continuously improve Document360.
A
Added Parrotfish
Another customer,Quicksilver Falcon from Unisea, who has emphasized the need to prioritize this feature. They have reported that the current filtering option is not intuitive and is time-consuming, particularly when managing multiple categories and articles.
M
Mature Spoonbill
I feel that this should only check or uncheck everything below if the parent is not expanded. This is how it works for providing access to categories through reader groups and I find this to be quite intuitive