Feature Request - Short URL
Yogaesh Pugazhendi
While trying to copy the URL from the Document360 portal, I've noticed that it's quite lengthy and not very visually appealing for sharing, as in https://internal.churn360.com/preview/v1/en/abcdefghi-jkml-nop-qrst-uvwxyz1234/56. It would be really nice if there were an option, perhaps something like d360.com/dynamicid, or if users could have the flexibility to create a custom URL for their documents, like d360.com/myurl. This would make the links look much nicer. Thanks!
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Thiru
Yogaesh Pugazhendi thanks for the detailed explanation, however we would like to understand a step further if you are expecting this copied URL value to be shared with any external or internal stakeholders?
Thiru
Yogaesh Pugazhendi May we know the usecase for copying URL from the KB Portal? However, if you copy from the KB site article slug would be displayed in the proper form. So kindly request you to provide details on the use case for the same. Thank you.
Yogaesh Pugazhendi
Thiru: Here's a summary of my feedback:
1.Copy Button in D360 Portal: The copy button in the D360 portal is noticed, mirroring the URL structure in the address bar.
2.URLStructure Comparison: Drawing a comparison between D360 portal URLs (e.g.,https://portal.document360.io/123456abcd-0407-400d-877c-1c371da2b5e7/document/v1/view/d0c7ac4c-eb06-4fae-b2c7-7e62312ff64b/en/1) and KB site URLs (e.g., https://internal.document360.com/docs/introduction-to-process-document), where topics are separated by "-".
3.Custom Short URL for Sharing: Suggesting the addition of a feature for users to generate custom short URLs for sharing.Using a service like Bitly (https://bitly.com/) as an example for reference.
4.Example of Custom Short URL Format:
Format like D360.site/custom-url for the short URL, allowing users to choose memorable and pleasing links. This feature would enhance user preference, making sharing more convenient and visually appealing. Overall, this feature may improve the user experience by providing a customization option for short URLs, potentially increasing the attractiveness and memorability of shared links.
Mohamed Shakheen
Thanks for your feedback Yogaesh. We will evaluate this feedback and accordingly, we will update.