Extend the custom date range available for knowledge base analytics exports
Arunkumar Kumaresan
Users on standard plans can only select a custom date range of up to three months when viewing or exporting knowledge base analytics (article, reader, user, and search analytics), which makes it difficult to produce a single report covering a longer span, such as a full year.
Suggested Enhancement: Increase the maximum selectable custom date range for analytics filters and CSV exports (for example, up to 12 months), either broadly or as a configurable/upgradable option.
Customer Benefit: Enables long-term usage and engagement trend analysis in a single report, removing the need to manually stitch together multiple shorter exports.
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Tangerine Narwhal
Agreed! The interface is also a bit kludgy, using calendars for the date. You cannot easily see both start and end dates if they are far apart. IMO, just have two date fields than can optionally open a calendar control for each. A lot easier.