Expose article IDs in Salesforce Agent KB App interface
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Pavithra Mathivanan
Article ID must be exposed in Salesforce, which will then be copied and pasted into a custom field by the agent for Analytics tracking.
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umamaheswari baskaran
Hi All - This has been shipped as part of February 12.2.1 release
Link to release notes : https://docs.document360.com/shared/ed6a26dd-1f6b-4acb-a670-1ab867a87c7e
umamaheswari baskaran
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D360 Product Management
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