Email Notifications Based on Last Updated Mapped Notification Channel
Akash Sivaraman
Enhance the notification system to ensure that email notifications are triggered only when the Email notification channel is explicitly mapped to an event. Notifications should always follow the last updated mapped notification channel configuration, ensuring users receive alerts only through the channels configured for that event (e.g., Slack, Teams, Email).
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Kavya
Hi Akash Sivaraman ,Walnut Bee,
Thank you for sharing this request.
To better understand the requirement, could you please clarify a few points?
For which specific events do you not want email notifications to be sent?
Are you currently receiving email notifications even when the Email channel is not mapped to that event?
Should email notifications be completely disabled for those events, or only sent when the Email channel is explicitly configured in the notification mapping?
Could you share an example event configuration where the current behavior differs from your expectation?
This will help us understand the exact scenario and review whether the behavior is configuration-related or needs further evaluation.
Akash Sivaraman
+ Walnut Bee