Different default search settings for different workspaces
under review
A
Alycia Irving
I have multiple different workspaces including a main workspace (acts as a homepage for all workspaces) which does not have any content. I would like to have the main workspace default to search 'all workspaces' and the others to default to search 'current workspace'.
The homepage must search all workspaces to be effective as there is no content, and the other workspaces should only search the current workspace. There is a UX pain point with having to change the filter every search or clicking the wrong article.
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D
D360 Product Management
under review
Mohamed Shakheen
Hi Alycia, Thanks for sharing the feedback.
We have an option under the Article settings >> "Enable" Advanced search >> Select the checkbox "Include all workspaces in site searches". Upon enabling this, in the KB Site, the search results will be populated from all the workspaces.
Please refer to this article - https://docs.document360.com/docs/search-in-knowledge-base-site#enabling-advanced-search
A
Alycia Irving
Mohamed Shakheen thank you for the quick response! We have this enabled already and it is working as designed. My feedback is that I'd like to have different defaults for certain workspaces. Specifically, I'd want only one of the workspaces to search all workspaces, and the rest only search the current workspace.