Deleted articles should not appear in search results
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Ethan Noble
Search results display recently deleted articles, which lead to a 404 error.
After talking with a Support Engineer, they manually refreshed the search indexing and the problem was resolved.
Can we please receive access to this same tool so that we can refresh the search cache on demand? Or at least make it known how often the search is re-indexed?
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Shakeer Hussain S
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Shakeer Hussain S
Hi All - This has been already fixed. Kindly review and share your feedback.
rebecca bezek
I have experienced this issue as well.
Stephen Kairys
Ideally, Doc360's team should identify the root cause of this issue, making reindexing a moot point.
If you want to implement this reindexing tool, I won't object. :) But the root cause must be investigated. Thanks.
Stephen Kairys
This current behavior can serve only to confuse users. Please look into this matter.
Becca Moore
Neither should Hidden articles.
Elizabeth Berkley
Also a pain point for us
Shaunna Lacey
This is also a pain point for us.