DELETE confirmation window should display aritcle name
under review
Stephen Kairys
It would be quite helpful if you could display the name of the article you are trying to delete, per the attached screenshot. Thank you.
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Ramesh Lokesh
D360 Product Management
Ramesh Lokesh
It would be quite helpful for the users if we could display the name of the article/category the users are trying to delete. Currently, the delete confirmation pop-up does not display the article/category name.
The customers feel it should show the article name that is being deleted so that it makes it easier for the customer to identify which article/category is being deleted.
Stephen Kairys
Ramesh Lokesh This ticket is about 1 1/2 years old so it's disappointing that it's not yet implemented, esp. considering how simple it seems. And recently I experienced another accidental deletion. :(
Please prioritize. Thank you.
Stephen Kairys
Well, this issue just came back to bite us. Evidently, I deleted an article in December. Because it's over 30 days ago, it's not in our recycle bin and not in the backups.
I'm surmising I was trying to delete a different article, but did not realize that b/c the article name does not display. This sounds like a VERY SIMPLE fix and it's disappointing that it's still not implemented.
Since your backups are limited to 30 days, it's incumbent on you guys to provide as much info as you can when someone attempts deleting an article.
As this feature has been voted on by 13 users, I would hope it would be a priority.
Thank you.
Thiru
under review
Thiru
Stephen Kairys sure, this is a nice to have suggestion. We will consider it.