Deactivate Team Accounts
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David Gregory
When we wish to give someone edit access to our knowledge base, we must delete an account in order to create the relevant account. There are times when we need to provide access to the knowledge base for a month or two (e.g., maternity leave).
When we do this, the association to the changes made is broken and even if we re-add that account later then it isn't re-established.
What I recommend is being able to disable accounts and then later re-enable them. The number of team accounts that are allowed can be validated as the number of active team accounts.
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Shakeer Hussain S
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Shakeer Hussain S
Hi All - Admins and owners can now deactivate and reactivate team accounts and readers in Document360, deactivating a user while preserving historical data such as analytics and contributions. This feature ensures efficient user management without permanent deletion, as deactivating a team account frees up a slot in the allotted team account limit, making it available for reassignment. Deactivated team accounts can also be retained and converted to reader roles if needed.
For more details, please visit:
Mohamed Shakheen
David Gregory
Thank you for taking the time to share your feedback and we appreciate your feedback.
This seems to valid request to address. For now, we will keep this request under review. Let me connect with the team internally to identify the technical feasibility and effort involved to achieve this feature.
Thanks
Shawn Wilson
Mohamed Shakheen: I think "suspend" would be the best term for this, since it would be temporary.
Mohamed Shakheen
under review