Customize subject line for follow notification
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Venkatesh KG
One of our customers would like to modify the subject line of the notification emails sent whenever an article is updated. The current subject line simply says 'Article updated', but the customer would like the ability to customize it.
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D360 Product Management
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backlog
Mohamed Shakheen
Hi Venkatesh
Thanks for sharing this requirement with us. At the moment, the subject line for article-update notifications is standardized as ‘Article updated’ and not configurable. We’ve received only limited traction for subject-line customization so far, and this request hasn’t surfaced broadly across our customer base.
That said, we’ll continue to monitor demand, and if we see increased adoption signals or recurring asks from other customers, we can evaluate this for the roadmap.
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fa16ad26-3504-4f05-94dd-f0509c8951bc
It would be helpful if we could add the article title to the subject line so recipients are reminded of the subject matter for articles they're following.