Customize Email Invite
complete
G
Golden Lungfish
As an admin, I want to customize the email invite (1) the from sender needs to be from my domain (2) the body of the email needs to be editable
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D
D360 Product Management
Merged in a post:
Custom invitation email
Z
Zinc white Chipmunk
Hi,
We are sending invitation email to our customer, but we need to adjust them (text,language, logo...).
Can you please add that feature?
Thanks
Pavel
D
D360 Product Management
Merged in a post:
Customizable Automated Invitation Email
V
Vijay Sakthivel
Ability to customize the automated invitation email sent to self-registered users, so admins can inform readers that access will be granted after they are assigned to the correct reader groups.
L
Lemon chiffon Blackbird
When a end-user follows a category, it shows the purple color button from Document360 instead of the theme project colors.
Also, when a custom email domain is configured, at the notification footer keeps presenting the document360 email for support. The end users report the email as junk because they don't know what Document360.
E
Established Frog
Thank you! I'm boosting this again with a comment. The current invitation email text and format is really not acceptable for a customer facing email notification.
V
Vijay Sakthivel
+ Established Frog
Karthikeyan J
+ Raffia Bee
Pavithra Mathivanan
Hi Safflower Salamander, Thank you for sharing this suggestion! We understand how customizing the automated invitation email could help improve communication with self-registered users. We’ll keep it in consideration and revisit it based on traction and broader customer demand.
V
Vijay Sakthivel
Raised on behalf of Safflower Salamander
W
Wild strawberry Salamander
A note that this would have a direct impact on Support team workflow. Currently when users attempt to use an activation link that is expired, it directs them to contact support@doc.... However, in all instances, the support team does not action the request but redirects the request to a team account. it'd be good to alleviate this back and forth.
S
Silver Bass
This would be huge for us
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