Customization of Feedback Section
K
Khaki Lion
Is it possible to have more customization options for the Feedback section? For example, have the option to move it to the top of the page or under the table of contents.
It would be also great for the form to show up only if people click dislike. If it was helpful, the response could be registered right away.
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Mohamed Shakheen
Hi Khaki Lion
#1 Thank you for sharing your suggestion with us. While we appreciate your input and ideas, unfortunately, it’s not something that we can offer right now as this request is not aligned with our product roadmap.
For better understanding, may we kindly inquire about the reasoning behind the preference to relocate the feedback option to either the top or under the table of contents? Is this for better visibility of the feedback section?
#2 We will evaluate this usecase and accordingly update the status here.
Please feel free to continue sharing your thoughts with us, as your feedback is invaluable and may influence our future decisions."
K
Khaki Lion
Mohamed Shakheen: Hi Mohamed, yes, that is right. Right now the feedback section is at the bottom of the page which most people might not even get to as they will only check the section that they will need. We don't have enough user feedback although it is crucial to make our knowledge base better which is why we hope to at least make the option to provide feedback more visible.
If it was, for example, under the Table of Contents, which moves together with the scrolling, it would be accessible from any part of the page.
Mohamed Shakheen
Khaki Lion: Thank you for the reply. We will check internally and update here.