Cookie Consent feature improvements
Ramesh Lokesh
The customer is requesting an enhancement to the existing Cookie Consent feature to provide users with greater transparency and control over the cookies used on the knowledge base (KB) site. They would like users to be clearly informed about which cookies are being set and the specific purpose of each. Users should have the ability to manage their consent preferences by choosing to accept all cookies, deny all non-essential cookies, or selectively enable cookies by category (e.g., performance, marketing, analytics). Any cookies not strictly required for the KB site's core functionality should be optional, allowing users to opt out. If all cookies are deemed essential, the consent prompt should still clearly list each cookie and its purpose, along with options to manage any optional cookies. The customer also emphasized that this functionality should be built directly into Document360, rather than relying on an external cookie management platform.
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Suzanne Goldlust
Thank you. I am surprised that no one else has brought this issue up yet and I hope you will make it a fairly high priority.
Ramesh Lokesh
Suzanne Goldlust