Comments workflow
planned
P
Plum Bass
The way the inline comments work today does not allows us to work through article edits easily.
We need to be able to - 1. write comments for published articles withouth the need to set it to EDIT.
- we don't like that comments are deleted upon publishing.
- When replying to comments or using emoticons, the comment creator does not get notified. and we need them to be.
- Anyone should be able to resolve comments, and not only the comment creator.
Log In
D
D360 Product Management
marked this post as
planned
Pavithra Mathivanan
Hi Plum Bass, Yinmn blue Lark, Nearby Lamprey, Thank you for your feedback!
We recognize that contributors often need the ability to resolve comments themselves, particularly in cases where engineers are unable to address them promptly. We’re happy to share that this capability is now available.
As part of our recent inline comments enhancements, contributors can now resolve comments added by others. (Additionally, we’ve introduced a permission setting to control this feature through roles and permissions.)
Also, with this update all inline comments will be retained even after an article is published.
You can read more about these updates here - https://docs.document360.com/help/docs/en/reviewing-an-article-inline-comments#adding-inline-comments-to-an-article
Additionally we are also working on a comments feed to be added in the dashboard to notify the users about the latest comments. Stay tuned for its updates.
H
Honeydew Capybara
Pavithra Mathivanan how about point nr 1? We need to be able to comment on pages without editing them, and to see the comments without editing the page.
Pavithra Mathivanan
Honeydew Capybara: We understand the first use case's need as well, we do have this on our roadmap, but we don't have an ETA for this item at this moment. We will let know once it's planned.
H
Honeydew Capybara
Pavithra Mathivanan Thank you! I opened a separate feature request for it, can you update that one?
Pavithra Mathivanan
Sure Convincing Vicuna
Y
Yinmn blue Lark
I don't really understand the logic of not being able to resolve comments unless you are the person who created them. Would also appreciate if they were preserved after publish. They don't need to be in the same version, even, just accessible in that previous version if I check the revision history.
N
Nearby Lamprey
We also do not like that comments are deleted upon publishing.
Y
Yellowwood Clownfish
Nearby Lamprey I understand you don't like it, but for others it might be very useful. It would be great to have a checkbox to be able to select if you want comments to be deleted upon publishing or not (during the publishing itself).
D
D360 Product Management
marked this post as
backlog
B
Bronze Lion
Hi Plum Bass, thanks for your feedback. We are aware of the use cases you've mentioned. We will include this in our future roadmap and keep you posted on the updates.
Your understanding and patience are appreciated.
P
Plum Bass
I suggest to take a look at the way comments work on Google Docs and adjust accordingly if possible.