Character/word count data
under review
O
Olympic Kiwi
We'd like the ability to view character and word count for both individual articles as well as the entire help center within D360. This feature will be instrumental for teams dealing with localization/translation.
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Nivedha Mohan
+ Statutory Narwhal
D
D360 Product Management
Hi Olympic Kiwi, Yinmn blue Lark, Tense Dove, Bastille Minnow, Thank you for your feedback! Currently, we display the word count for individual articles within the article info section. Is that what you're looking for?
Y
Yinmn blue Lark
Knowing word count is useful when assigning articles to SMEs for review cycles. It's more important to distribute word count equitably than number of articles
T
Tense Dove
Very useful feature for article translation from thrid party translators.
B
Bastille Minnow
As we look more into translation, as well as overall analytics and metrics for our knowledge, this info around word count data for the knowledge base as a whole is critical. We would also find it useful to get word counts by category.
Mohamed Shakheen
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under review
Mohamed Shakheen
Hi Olympic Kiwi,
Thank you for taking the time to share your feedback and we appreciate your feedback.
This seems to be a valid request to address. For now, we will keep this request under review. Let me connect with the team internally and share the ETA shortly.