Bug in HTML for callouts?
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Herman Leung
Callouts currently all have the following identical tag and "id" attribute:
<blockquote id="callout-container" ... ></blockquote>
But since an article can have multiple callouts, should the "id" attribute be a "class" attribute instead? Otherwise, all callouts in the same article will have the same id name, which might cause parsing issues.
We have not tested it yet, but we do further transformations on the Document360 HTML to conform to our company style, and this seems like a potential problem.
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D360 Product Management
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D
D360 Product Management
Hi Herman - Thank you for highlighting this — it's a valid concern when multiple HTML elements share the same id, especially if you're applying transformations or parsing the content.
I’m happy to confirm that we’ve addressed this: callout containers in Document360 now have unique id attributes, ensuring that each callout in an article is individually identifiable. This change eliminates any potential conflicts or parsing issues arising from duplicate IDs.
If you encounter any specific scenarios or edge cases where this doesn’t hold true, please feel free to share the details and we’ll be glad to investigate further.
Thanks again for your attention to detail — it really helps us improve!
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Prabhakaran Parasuraman
Hi Herman, thanks for writing to us. We will investigate further on this issue and try to fix this ASAP. Your patience and understanding are appreciated.