Being able to see who has disliked
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Charlie Lindström
We want to be able to see who has disliked an article. I know you can see it now
if
the user has also left an additional comment. But if the user only clicked liked or disliked we also want to see that user too in order to be able to reach out.Log In
D
D360 Product Management
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Mohamed Shakheen
Charlie, In the newly updated analytics, for the private/mixed private project - we now have access to analytics data (Views, Reads, Likes, Dislikes) specific to readers for each article. Kindly check it. Thank you.
Jesse Bradley Amore
I want to see users who also liked content without feedback as well.
Marshal Ebinezar
Hi Charlie Lindström, Our current implementation only allows to see the reader's likes and dislikes, Please elaborate on your use case and why you need to see the user's name based on your requirement.
Total Likes: The collective number of upvotes 👍 by readers in each individual article from the selected project version and language in the selected time frame with the author's name.
Total Dislikes: The collective number of downvotes 👎 by readers in each individual article from the selected project version and language in the selected time frame
Charlie Lindström
Hi Marshal Ebinezar: I would like to be able to reach out to the ones that have disliked and 1, Ask for feedback 2, Let them know an updated version has arrived if we edit/add information to the article. To show that we see their input as valuable.
Marshal Ebinezar
Charlie Lindström: Thank you for your input; we will certainly consider your request and add it to our pipeline.
Charlie Lindström
Marshal Ebinezar: Thank you :-)