Bulk import of users or readers currently rejects entire rows outright when a name field contains a hyphen or other special character, requiring manual cleanup and re-upload before the rest of the batch can succeed.

Suggested Enhancement: Automatically strip or flag unsupported characters in name fields during CSV validation, allowing the import to proceed (with a warning) rather than failing the row.

Customer Benefit: Bulk onboarding of large teams completes in fewer passes, with less manual CSV editing required.