Article naming within the widget
complete
Marshal Ebinezar
We've separated the KB into categories (e.g. 'Activities'). Within some of the sub-categories (e.g. 'Rooms', 'Polls' etc) there are articles with the same names (e.g. 'Overview', 'Setup and configuration' etc).
This works fine when accessing in the browser (see KB tree screenshot), but when opening the widget, there is no way of differentiating between the top articles, or list view articles, of the same name (see KB widget screenshot).
Is there a way of giving an article a 'widget name', which shows differently in the top articles, or list view articles (e.g. 'Rooms overview') without having to change what shows in the browser view?
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Saravana Kumar
complete
Saravana Kumar
This feature is now fixed, in Knowledge Base Assistant (Widget) now we display the categories breadcrumb below the title.
Marshal Ebinezar
in progress
Thank you for your feedback, We have added to our pipeline and will update you once we plan the implementation.