API for article feedback
under review
P
Passive Orangutan
I want an API that lets us
- View and access article feedback comments
- Lets us set statuses for the feedback
So that I can
- Use an integration to put feedback into JIRA as a task (easier to assign, track, and collaborate)
- Use the same integration to update the status of the feedback when the work has been completed
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G
Genuine Tuna
This! We need this so much. Right now we use notifications to send feedback to an interim location and then run automations for triaging and assigning from there. The downside is none of the work we do is reflected back in Doc360.
Y
Yinmn blue Lark
In the process of setting up an integration with Notion and was hoping feedback was exposed in the API. Would make it a lot easier to work with SMEs that live in our productivity tool but not in Document360.
Pavithra Mathivanan
Hi @Passive Orangutan, Thank you for sharing this feedback. We’ll review it for prioritization based on traction and available bandwidth, and plan to include it in our roadmap accordingly.
D
D360 Product Management
updated the status to
under review