Analytics Weekly Report Improvements
planned
Ramesh Lokesh
The Analytics Weekly report currently does not display the Dislike count, and it also lacks information regarding which workspace the data pertains to. It would be useful to include the Dislike count in the report and to customize the information so that it provides more accurate and detailed insights about the data referenced in this email.
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Nivedha Mohan
++ urooj mirza We have one more customer who would need the analytics weekly report to be sent for all the workspaces and languages and not only for the main workspace and default language.
N
Navin Kumar
hi Ramesh,
This is a valid request. We have this in our roadmap and will share the progress soon.
D
D360 Product Management
planned
D
D360 Product Management
under review
Ramesh Lokesh
Jennifer Wills
Ramesh Lokesh
It would be really helpful if the email notifications are customizable.
If not, our customers would like a detailed email notification about the respective events.
For the respective email notifications, the customers would like the below details to be included.
Explain properly about the purpose of the email notification
Specify the exact workspace
Specific Article link to be mentioned
Specify if the notification is for KB site or KB widget
Date and User details.
sneha sree
Adding the comment on behalf of another customer.
The user would like to customize this report and restrict the analytics data based on domains excluding internal users.
Ramesh Lokesh
The customer would also like the analytics weekly report to be sent for all the workspaces and languages. Not only for the main workspace and default language.
Nithya Ramakrishnan
I agree with this. Currently there is no information on why a user has disliked an article, which is making it difficult to improve a guide. There is a similar request here https://feedback.document360.com/feature-request/p/undo-dislike please upvote for this as well.