Allow JWT users to follow categories/articles with their OWN e-mail address (change/add input field)
under review
N
National Mollusk
We are using JWT authentication for our private workspaces. Users click on a button in our software, get a JWT token for this workspace for 12 hours and the corresponding documentation workspace opens in a new browser tab.
In the documentation, our users then have a fake e-mail address that consists of the tenant name and environment URL of our software. This e-mail address obviously does not exist.
But our users want to follow categories/articles and receive updates in their e-mail inbox. Please add the possibility to input the actual e-mail address with which a user wants to follow articles/categories.
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D
D360 Product Management
updated the status to
under review
K
Kavya
Hi National Mollusk,
Thank you for sharing this request.
We understand the challenge of using JWT authentication with placeholder email addresses, which prevents users from receiving article and category subscription notifications in their actual inboxes.
This request is currently under review. We'll evaluate the feasibility of allowing users to specify a separate email address for subscription notifications while continuing to use JWT-based authentication for access control.
We'll share updates once we have more clarity from our assessment.