Adhoc | Integration with FreshService
Integration of Fresh service with Document360.
Display a Tile for Freshservice in the Extensions Screen
As a Document360 user, I want to see a tile for Freshservice in the extensions screen so that I can easily access and use the Freshservice extension.
Generate API Key within the Freshservice Extension
As a Document360 user, I need a way to generate an API key within the Freshservice extension to install and configure the app in the Freshservice platform.
Page Category Loading Issue within Freshservice Widget
As a Document360 user, I expect the page categories to load efficiently within the Freshservice widget to streamline my user experience.
Internal Links Navigation Redirection Issue
As a Document360 user, I want internal links to redirect properly without loading the user site inside the Freshservice widget to ensure a seamless navigation experience.
Reordered Versions Display Issue
As a Document360 user, I want to reorder versions to display correctly in the version dropdown to accurately reflect the changes I made.
Newly Established Categories Display Issue
As a Document360 user, I want newly established categories to immediately appear in the article creation’s category dropdown to enhance my article categorization process.
Version and Language Dropdown Size Uniformity
As a Document360 user, I want the version and language dropdowns to be of the same size for a uniform and aesthetically pleasing interface.
Document360 Loading Time within Freshservice
As a Document360 user, I want the application to load faster within Freshservice to improve my user experience and productivity.
Toaster Message and Label Text Case Convention
As a Document360 user, I want both the toaster message and label text to adhere to the camel case convention for consistency and readability.
Relative Path Links Navigation Error from Reply Window
As a Document360 user, I want to navigate through relative path links from the reply window without encountering errors to ensure an uninterrupted workflow.
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Shakeer Hussain S