Add Labels to the all articles EXPORT functionality.
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Ron Mattson
We are using Labels as a work around for our required reporting. However, since this field is not being exported it will make the reporting workaround more difficult. We actually would like many more article attributes to be listed on the all articles view and also be able to be exported. However, labels would really help at this point in the export. Thanks for considering this request.
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N
Navin Kumar
Hey Ron Mattson,
The request here is to accommodate the Labels as a separate column while exporting from All articles section. We will accommodate the same in our roadmap.
However, it would be helpful if you can share more details about the workaround and your reporting requirements. Also, mention the different article attributes that you are expecting to be exported. This would help us greatly when we are revamping this feature in the future.
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Ron Mattson
Hello Navin Kumar - Thank-you for adding this feature to the roadmap. We plan to use Labels to store values about Articles that we want to report out on like; Next Review Month/Year, Team Ownership, Review Frequency. Our use of labels will also be helpful when we are try to use the Mass functionality provided by the platform. The only feature that is lacking in your platform is reporting and I look forward to working with your team to improve this in the future. Thank-you.