Add ability to notify user of status
under review
Toby B
If I want to contact the user of a feedback then the only option is to reply and close, I would like as per here that I can used planned, etc as per the status's available in the feedback manager
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Keith Marion
This would be a valuable enhancement. This would give us the ability to ask for clarifications, or confirmation that their request was met.
Toby B
Yes, enhance the reply and close to not have the close option
Mohamed Shakheen
under review
Mohamed Shakheen
Hi Toby B,
Thank you for your valuable feedback.
Your suggestion is to give a option to contact the user without reply & close and as same as internal discussion. Could you please confirm?