Access to Multiple Revisions of an Article in the Knowledge Base (User-Facing)
Akash Sivaraman
We would like to request a feature that allows users to easily access and view multiple revisions of an article within the Knowledge Base (KB) site. This would enable users to navigate between different versions of an article, where each version contains updated content, ensuring transparency and the ability to reference historical changes in the document.
Version History Panel: A user-friendly interface to access the list of available revisions, with the ability to view dates, version numbers, and update summaries.
Version Switching: Users can toggle between different versions of the article with just a click, allowing them to easily compare content changes.
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Mohamed Shakheen
Hi @Akash, Thank you for sharing the feedback on behalf of customer.
I would like to understand more about this feedback. Currently we have one published version for the articles, considering this ask, should we have to show all the previously published version of same article to be shown for the readers so that they can switch?