Ability to Track Daily PDF Download Usage in the Knowledge Base Site
backlog
Harish Ganesan
Our customer has requested an option to track the daily usage of PDF exports (both article and category downloads) on the Knowledge Base site. This visibility into the number of downloads performed each day would help in monitoring feature usage and understanding user engagement.
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D360 Product Management
backlog
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D360 Product Management
Hi Harish
Thank you for sharing this request.
We understand the value of having daily tracking for PDF exports - both at the article and category level - on the Knowledge Base site. Gaining visibility into how often content is being downloaded would indeed help monitor feature usage and user engagement, particularly in high-compliance or content-heavy environments.
At this time, this functionality is not part of our current roadmap. However, your use case has been noted, and we’ll continue to evaluate this request based on broader demand and alignment with our analytics strategy.
Appreciate your thoughtful input - it plays a key role in shaping our future enhancements.
Harish Ganesan
This feedback is raised on behalf of Oren Kaufman