Ability to have the category tree closed by default in the KB site
under review
Uppili Srinivasan
It would be great if we have the ability to close the left category pane by default in the user website 2.0.
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Uppili Srinivasan
Hi Shakeer, Mohamed
Adding the below points from customer request:
Category tree should remain closed by default in the below scenarios:
If the user navigates to a different article through "Next", "Previous" button.
If the user navigates to different article through left category pane.
If the user uses hyperlinks to open a different article within the same tab.
aryeh - Please feel free to add your points if I have missed anything.
D
D360 Product Management
under review
Mohamed Shakheen
Hi aryeh Thank you for highlighting the left navigation pane not retaining its closed state between articles. We understand how this can impact the user experience.
We will analyze this behavior and assess the best approach to provide an option for pinning the navigation pane closed, either globally or per user.
a
aryeh sonnenberg
The left navigation pane should be able to be pinned closed by default, either by the editor or the user.
Either way, it doesn't stay closes when it's closed manually. If the user closes it when viewing one article, it then reopens when they open another. This can be frustrating to the user.
Uppili Srinivasan
Created on behalf of aryeh sonnenberg