Ability to cross-link glossary entries for synonyms
under review
N
Nearby Cheetah
The linking feature only lets me link articles. When I have synonyms, I would like to enter the definition only once in one place and then link the synonym(s) to this definition within the glossary itself. Example: Term1 > Definition; Term2 > see Term1 (linked). This would also be useful for terms and their abbreviations.
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D
D360 Product Management
Merged in a post:
Flexible Glossary terms linking
C
Concrete Swordfish
In our previous doc tool, we could link a glossary term to a related phrase or its word variation with its definition. For instance, "Risks" or "Risk panel" can be linked to the definition of "Risk."
However, in Doc360, we need to link the exact word to the definition. The linking only works if the glossary term called "Risks" exists. If the complete word doesn't exist, it links "Risk" while leaving out the "s."
A deal breaker in terms of both usability and UX.
You're requested to allow for flexibility when linking to glossary definitions in Knowledgebase Help Center articles.
D
D360 Product Management
Merged in a post:
Editable text for glossary terms
C
Compatible Rooster
Hi there,
Would be great if we could adjust the glossary term text which is shown in an article after adding the term (just like for URLs).
In our glossary we have a lot of terms that start with a capital letter but which in the text would look better without the capital letter. I would like to be able to adjust this in the article.
Thanks,
Tim
D
D360 Product Management
Merged in a post:
Term bank
P
Physical Toad
Enable the creation of a term bank that would include promoted and proscribed terms. The AI writer would then flag proscribed ones and recommend promoted ones.
S
Sound Orca
This feature would be important for us too. We use certain key terms and abbreviations of those terms interchangeably, so it would be good to link both terms to the same glossary entry.
For example, we'd use 'Debt Relief Notice' and 'DRN' interchangeably, and would like to link both to the same glossary entry.
In some cases, it's just about having different casing of the same word, like 'Debtor' and 'debtor' - we want both to use the same glossary entry.
D
D360 Product Management
marked this post as
under review
Pavithra Mathivanan
Hi Concrete Swordfish, Thank you for sharing your feedback! We’ve received similar requests in the past and completely agree that this is a gap worth addressing. The good news is that we’ve already worked on the design as part of our upcoming Terminology Management feature—an enhancement to the existing Glossary module. This is planned in our roadmap for H1 2026, and we’ll keep you updated once the change goes live in production.
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Concrete Swordfish
Pavithra Mathivanan thanks for updating
D
D360 Product Management
Hi Nearby Cheetah, Thank you for your suggestion. We’re currently working on a glossary enhancement to introduce terminology management. This will let you define a term, add alternate terms, and keep a single definition across all related terms — which should address your needs.
W
Wooden Firefly
Or to be able to specify in the glossary whether a term is case-sensitive or not would also be helpful and along the same lines!
D
D360 Product Management
Hi Physical Toad, Happy to share that we're already working on a terminology management module to help address this.