Ability to Change Eddy AI Image in Chat Panel
A
Assistant Gerbil
In the Document360 chatbot, we currently have the option to customize the Eddy AI icon and name. However, the Eddy image displayed inside the chat panel remains unchanged. Providing the ability to customize this image as well would help maintain consistent branding throughout the chatbot experience.
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R
Razzmatazz Panda
We would like to customize the default icon within Document360 and replace it with our proprietary company mascot, “Eddy.” The intent is for Eddy to serve as our branded support/help assistant throughout the Document360 environment, appearing in areas related to guidance, support, or user assistance for our internal teams.
We already have the finalized mascot artwork available and can provide the image asset directly if needed.
Before uploading or sharing the file, I wanted to confirm whether this comment thread and any attachments are private and accessible only to our company and the Document360 support/development team. Since the mascot artwork is proprietary, we want to ensure it is being shared securely. Thank You!