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Ability to be notified about all comments
planned
Nibu Thomas
Currently, we have to mention a user for them to receive notification about a comment. Can we not have notifications sent out by default? Perhaps a toggle that can be set at account level.
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Michal Sirton
It would be nice if you could see comment activity in the analytics too. Right now, I can't see from the analytics which team members are reading and commenting.
Thiru
Michal Sirton: Most of the analytics data retrieved and shared with users pertains to the Knowledgebase site and not within the portal. By team members are you referring to the Readers?
Michal Sirton
Thiru: Not the readers, no. I was thinking about the people who are reviewing the content for me. It would be nice to know who is actually looking at the docs. If someone says they'll review them but I can see they haven't even looked at them, I'd know to send them a reminder. And it would be nice to see who is using the discussion feature to give me feedback (even if they forget to tag me).
Gadi Katz
Will be helpful for us too
Marshal Ebinezar
planned
Kimberly Koester
This would be very helpful. We are currently missing comments that are submitted without a mention. Having the ability to notify either some or all account holders would be helpful. It would be most helpful to be able to toggle this for each account holder so we can select who receives notifications and who doesn't.