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Tags don't sort alphabetically
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David Gregory
Within Content Tools / Documentation / Tags, click on the Tag name column heading.
It re-orders the items, but as it suggests that it will be ordered via tag name, it is not. Order appears to be somewhat random.
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Thiru
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Thiru
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Vidhya
Hi David
Greetings!!! We checked the scenario from our end, and the tags re-ordering is working as expected. Please find the added screenshot for reference. We request you to raise a support ticket with support@document360.com along with a video recording and our team will assist your further.
David Gregory
Vidhya: If I sort by tag name the it appears to sort only on the current page. Going to other pages of results shows the list in random orders. It should sort all of the pages and display the set of items as they should appear on the page.
Also, if I place cursor in the "Search by tag name..." field above and click the Enter key then the Tag name column heading still indicates that it is sorted in that way with the contents being randomly listed beneath that. Searches for specific character sequences within the "Search by tag name..." field also produce a randomly order set of results with the column heading indicating sorted by Tag name.
Vidhya
David Gregory: Thank you for sharing the detailed information. We will check this from our end and make the required changes at the earliest. We appreciate your patience and co-operation
Vidhya
Hi David Gregory
Greetings!!! We are pleased to inform you, our team has fixed the issue of the alphabetical sorting of the tags. We request you test the scenario and please confirm with us whether it is working as expected.
David Gregory
Vidhya: Thanks for the update. This does now function as expected, except there is no ability to sort by any of the other columns. For expected behavior see https://feedback.document360.com/bugs/p/table-filter-and-sort-within-the-portal-is-wrong
Also, there is now a significant performance penalty for using the tags area for content tools. We have just over 400 tags (not an excessive number in my opinion) but it takes almost 1 minute to move to the next page, to sort the page, or to load the initial page unsorted. This is an unacceptable performance penalty.