Search results for attachments not visible if there are no results for articles
Youri van Pinxteren
Hi,
We have the addon 'Search within attachments', but it is not working correctly.
If I search for something and it is not found in the articles, I get the message (and form) "No result for ...".
The tab with the search results for attachments is not visible anymore, even if there are actually results found in attachments.
Because there are others things described in attachments than in articles (and therefore the possibility of no results found is always there), this significantly decreases the usage of searching in attachments.
Can this be fixed?
And in the meantime is there a workaround for this, for example through custom javascript and css?
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Youri van Pinxteren
Sorry, that is OK, I created a support ticket.
D
Document360 Support
Since there has been no response, we are marking this item as "closed" for now. Please reach us if you have any queries. Thank you!
D
Document360 Support
Youri : Could you please confirm if you still see the problem? If yes, we will create a support ticket and one of our support engineers will work with you.