pdf downloads duplicates
complete
Hannah Broad
When you click on the download PDF button it automatically downloads two duplicates of the article
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Document360 Support
complete
D
Document360 Support
Hannah : Since the issue has been fixed, we are marking this item as "Complete" for now. Please reach us if you have any queries. Thank you!
Vidhya
Hi Hannah Broad
Greetings!!!
We are pleased to inform you that we have fixed the issues with PDF downloads in our recent release. We request you once validate the scenario and keep us updated.
We thank you for your patience and co-operation.
Hannah Broad
Thanks Vidhya!
Vidhya
Hi Hannah Broad
Greetings!!!
Our team has identified the root cause and working towards the fix. We will keep you updated once the issue is resolved. In the meantime, the download settings in the browser could be modified to resolve the issue. Please find the screenshot for your reference.