1
Multiple edits on the same page
complete
Nibu Thomas
There are certain scenarios where content is getting lost when more than one person works on an article.
So here's one scenario.
Writer A creates an article. Adds a few lines to it... and then stops. After 15 minutes, the article is unlocked.
Writer B sees that they are able to edit the article and adds a few more lines. 15 minutes passes and the article is unlocked.
Writer A - who hasn't saved the page since starts to edit the page ... makes changes - now saves the page.
Writer B's edits are lost.
Activity
Newest
Oldest
Thiru
complete
Thiru
Nibu Thomas Marsha Hippensteel the issue has been addressed in our latest release & application handles auto-save for multiple users. We request you to validate this from your end at once.
Marsha Hippensteel
Hi Nibu! (Happy new year!) I've learned that even though articles do auto save, it's best to watch/make sure that happens, before leaving an article. Because every once in a while, something doesn't get saved.
Ex.: I type something, and stop. If I don't see the auto save message, I click in a nearby sentence (while I'm thinking what next to write--ha!) and it will usually prompt a save. What's easier for me is just to use Ctrl-S as I work, which always prompts a save (or a message confirming the article's current).
FYI about 15 minutes: I finally learned several months ago about the Unlock feature (after months of not knowing about it), and it's great to know about if two writers are sharing work on an article. Don't have to wait 15 min. for an article to unlock! Before Writer A leaves article (after saving--ha!), they just click on the lock icon and then the Unlock button. And then Writer B can start work on the article immediately.
