Images break in KB assistant (for Page type Categories)
closed
Mohammad Nayeem
When attempting to open a page in the KB assistant (for page type categories), the entire page's images are broken. The images are fine in the user site.
The same is true for all other Page type Categories.
Kindly fix as soon as possible.
Thank you.
Log In
Thiru
closed
Thiru
Mohammad Nayeem Shaunna Lacey Can you please validate the issues reported from your end? We have rolled out relevant changes.
Shaunna Lacey
Thiru: I did a cache clear/cookie clear and am still seeing the broken image icon in our snippets.
Mohammad Nayeem
Hello Thiru!
The images seem to be loading fine from our end. Thanks!
Shaunna Lacey
I noticed that this issue is also happening with our snippets. When previewing/editing a snippet the images appear broken, but when we use the snippet and publish the article the images appear. Will this bug fix also fix the snippet issue?
Marshal Ebinezar
in progress
Hi Mohammad Nayeem, thanks for your feedback, we are working on it, we will update once the issue is fixed.