FIX THE SAVE PROBLEM PLEASE
complete
Qasim Khan
We have been using doc360 for a couple years now and the save issue seriously needs fixing.
Here is how it happens, edit/add article and I go for a coffee.
I come back to "session has expired" and I lose all my work.
Sometimes users will forget to save. Please allow us to extend the session expired time if it MUST remain.
OR
AUTO SAVE BEFORE KICKING USERS OUT.
Its very simple!
Log In
Saravana Kumar
complete
vishnu.balachandran@kovai.co
HI Qasim Khan, we have released a patch on Saturday that should resolves the session expired issue, we do have a mechanism in place which logs user out after 2 hours of inactivity, but our auto save feature should save your changes to the article by then. If you are still facing this issue, please reach out to us at support@document360.com.