Error deleting a Version
closed
TARIQ PATHAN
Hi,
We are unable to delete one of the Versions from Doc360. Upon deleting a version error displayed is "Version deletion failed". Attached is screenshot for reference. Open since 16th Jan 2023. Would request to pls fix it on priority.
Thanks,
Tariq
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Thiru
updated the status to
closed
Thiru
TARIQ PATHAN sure we will keep an eye on this issue, since we haven't been able to reproduce. For this request, since it is resolved we are closing the same.
Vidhya
Hi TARIQ PATHAN
Greetings!!!
Please check whether you are trying to delete the main version. If the issue persists for the non-main version as well, we request you to drop an email to support@document360.io and our team will do the needful.
TARIQ PATHAN
Hi Vidhya: We were trying to delete the Non-Main Version ALPS. Main version was something else. Finally from backend - engineering team deleted the ALPS non-main version. Pls check if this can be fixed as we move forward for deleting non-main version.
Thanks,
Tariq