3
snippets cannot be renamed
under review
Log In
Thiru
under review
Thiru
Christoph SciriBartylla We do have some challenges both from the perspective of users and engineering too.
From the users' pov, if the snippet is allowed to be renamed, then in this case snippets inserted in the articles would have to be re-published as the name reference linked will be modified now. Users' have to individually navigate to the respective article, ensure the new snippet name is reflecting in the content and publish it again.
From the engineering pov, we feel re-publishing can be accomplished (still a thorough tech feasibility needs to be performed though , but if the user renames at the business hours then its going to impact on the KB site. We will have to evaluate all relevant business impact areas before taking this up.
We will keep this in our radar and keep you posted in future. Thanks for your time.