Notifications for articles under review
E
Equal Salmon
It would be great to receive reminder notifications for articles under review. Or at least it would be good to have them in a list.
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D
D360 Product Management
Merged in a post:
Notifications for article level review reminders creation
W
Worthwhile Pheasant
Currently, when a review reminder is created via article-level settings, it is not added to the notification mapping events. However, reminders set through Content Tools → Article Review Reminder are included in the notifications.
To ensure consistency and better tracking, please create an event that includes article-level review reminders in the notification mapping. This will help users stay informed about all scheduled reviews, regardless of where they were set.
D
D360 Product Management
Merged in a post:
More review reminder notification events
Y
Yinmn blue Lark
As it stands, the review reminder on articles (that is, the one you set in More Article Options -> Review Reminder, not the one in Content Tools) has one notification trigger: "Article review reminder status updated". This notification fires when the user clicks "Mark as reviewed" on a stale article.
That part is good, but I need to be able to send notifications when:
- Someone sets a review reminder on an article. I need the date when this review comes due as part of this notification.
- The review reminder comes due (the article is stale)
With these three data points (new review reminder set, article due for review, article marked as reviewed), I can get a workflow going that tells article owners their article is due for a review.
D
D360 Product Management
Merged in a post:
Notification when a reviews reminder comes up for an article
C
Constant Giraffe
We need to know when a review reminder is coming up for a published article. We want the author (or chosen assignee) to receive an email informing them that it is time to review an existing, published article.
Mohamed Shakheen
Hi Yinmn blue Lark
Thanks for laying this out so clearly — your use case makes complete sense, and we agree this is the right workflow for managing content governance at scale.
At the moment, the system only triggers a notification when an article is marked as reviewed (“Article review reminder status updated”), as you’ve observed. We currently do not support notifications for:
- When a new review reminder is set (including the due date), or
- When the review reminder actually becomes due and the article turns stale.
Your requirement to have all three events (reminder set → reminder due → reminder completed) is absolutely valid and aligns well with how teams typically want to operationalise review workflows.
Appreciate you taking the time to articulate this - it’s exactly the kind of input that helps us evolve the feature in the right direction.
Kesavan M
Adding Umber brown Sloth to this request. Thank you.
Mohamed Shakheen
Hi Worthwhile Pheasant Thanks for sharing the feedback on behalf of customer.
We have a roadmap item for the Review Reminder, and we will include this as part of that initiative. We will keep you updated on the progress.
Granite Rook
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Worthwhile Pheasant
This request is raised on behalf of Granite Rook
C
Constant Giraffe
Added Parrotfish
A
Added Parrotfish
Tagging Constant Giraffe to this request.