Single article belong to multiple categories
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Rochelle Saldanha
Allow for the same article to appear in multiple sub categories and link to the same article
Requested by Decisions
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Thiru
complete
Thiru
Hi All,
We have rolled out the feature in our latest release. Now users can share article across categories. Users can now choose "Also Display In" menu option against each article name in the left pane section. (Screenshot for your reference). We thank you all for patience and appreciate your understanding.
magda m
and a sub-category appearing in multiple categories
Cally Smith
Saravana Kumar Keshav Kumar Can you please provide us all with an update on when this will be released? It is such a crucial feature for us and it appears many other teams!
Iryna Z
any news on when this will be delivered?
Angelo Abendan
Do we have a projected timeline for this?
Saravana Kumar
Merged in a post:
Including one article in another
Livia Kuhn
It would be useful if there was a feature that would allow us to create an article as a replica of an existing article, which updates when the existing article is updated. So basically linked articles.
Saravana Kumar
Merged in a post:
Duplicate Articles under more than 1 category
Monica Lunzmann
A quick way to have articles appear under 2 or more categories without duplicating them. For example, under top category FAQ, a subcategory for Sales, and the same subcategory of FAQ (with numerous articles) under top level category Sales. All duplicate articles would be automatically updates when I update 1 article.
Bryan Thatcher
Any timeframes for this going live?
Not having this feature is really causing major issues with how we manage and categorize or articles.
Our KB is internal use, and a lot of procedures span across departments, and portfolios leaving us with the option of 1 category with lots of different information so we do not have to manage multiple articles, which is not ideal for our structuring of information or having multiple articles and making sure anytime a procedure is updated we also update the other articles duplicate ones, this is not ideal from an efficiency stand point and leaves plenty of room for an article to get overlooked and have bad outdated information.
Please add this ability soon.
Marshal Ebinezar
Merged in a post:
Copy / duplicate article
Erica Dyson
We really need this! It's a must, not a nice to have for a document system.
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