Block Editor - Customer feedback
in progress
Venkatesh Gokulanathan
There are significant issues with the way that images are handled.
o Images in documents that are converted from the WYSIWYG editor are consistently squished. We then have to edit the image or recreate the image manually. Additionally, resizing is not maintained. So, the image will have to be resized later.
o Images copied from one article into an existing document are squished.
o Using the image tool, you cannot use 100% or auto for image width or height. This was possible in the original editor and is an essential feature.
• I could highlight text in the WYSIWYG editor and then go to the code editor. The code editor would jump to the text and highlight it. This is no longer possible.\
• The scrollbar width (on the right) is very small and sometimes hard to see.
• In the new UI, the scrollbar on articles is missing if the browser is above a particular zoom/resolution combination. My editor's laptop resolution is 1920x1080, and her zoom is 100% (normal). The scrollbar is missing for her. If she reduces the zoom to 80%, it becomes visible.
• There also seems to be increased slowness with the new editor, and I have experienced several crashes while using it. I will get some screen captures of this the next time it happens.
Log In
D
D360 Product Management
in progress
Prabhakaran Parasuraman
Hi Venkatesh, Thanks for your patience. Please find the below feedback with more details.
- The image distortion is resolved from our end.
- % support is planned for the forthcoming release.
- Code view is now implemented in the recent release.
- The scroll bar issue has been fixed in the previous release, kindly let us know if this issue still persists.
- The editor module is working as expected, kindly let us know if the customers are still facing this issue.
We would like to change the status of the feedback. After resolving all the issues, this feedback will be marked as complete. If you want to provide any input, kindly write below. input
Prabhakaran Parasuraman
Hi Venkatesh, thanks for the detailed explanation.
The image squished issue is noted, we will investigate this thoroughly and surely fix this in the upcoming releases.
For code view. we are going to revisit this particular item and check the technical feasibility of resolving it.
And for the scroll bar, we will try to increase the user experience.
Your input is more valued for our enhancement of the block editor and we will ensure this in our forthcoming release. Will keep you posted on the above use cases, once we implement the same.